Maria, the AI performance coach

Our partners

+4.200 workers

When a worker underperforms, Maria steps in

WHY MARIA

Detects low ratings

Maria monitors shift performance and triggers a coaching call when a worker receives a rating below 4 stars out of 5.
Knows what to say

Maria pulls in real feedback and performance history to tailor each conversation with full context.
Engages workers with empathy

She speaks in a natural, human way—asking questions and encouraging workers to reflect and improve.
Coaches for improvement

Maria suggests concrete actions and reinforces progress from previous shifts to drive accountability. Actions are saved in the worker app.
Data is instantly available

Maria logs a concise summary visible to supervisors, links it to the specific rating and is easily referenced by our AI account manager, Teo.
Learns over time

Maria adapts based on feedback and past interactions, making her smarter and more effective with every shift.

Better performance starts with one conversation

HOW MARIA WORKS

When performance drops, sometimes you’re not even aware. With ratings, feedback and Maria, every low score becomes a chance to learn—no delay, no guesswork.

Spot underperformance

Maria detects when a worker receives a supervisor rating below 4 across their last 3 shifts
Automatic coaching calls

If the worker has completed a shift that day, Maria schedules a call within 15 minutes.
Start the conversation

Using real feedback and history, Maria discusses the performance issue and asks the worker to reflect.
Encourage improvement

She coaches the worker through the issue, suggests solutions and supports growth with empathy.
Summarise the call

After each interaction, Maria creates a short summary and attaches it to the worker profile.
Track change over time

Managers can see summaries and patterns over time, including progress and remaining challenges.

FAQ about our AI performance coach

Each call is logged with a summary. You can track improvement through performance scores and reduced repeat underperformance.
Maria retries up to 3 times. If still unreachable, she logs the attempt with a timestamp for your records.
Maria follows a standard conversational structure, but feedback is always contextualised to each worker’s ratings and history.
Each call is logged with a summary. You can track improvement through performance scores and reduced repeat underperformance.
She shares real shift ratings and supervisor comments, asks reflection questions and helps the worker plan next steps.