In April 2025, Job&Talent deployed Sara, its AI attendance coach, across 400 logistics sites in Spain. The results were fast and clear: a 35.7% increase in attendance in just 5 weeks.
Powered by automation and real-time communication, Sara helped tackle one of the most persistent workforce challenges—unexplained absences—without adding pressure to supervisors.
Here’s what we learned from the rollout.
The attendance problem
Before Sara, the logistics sector in Spain was facing:
Last-minute absences creating staffing gaps
Manual follow-ups draining supervisor time
Rising operational costs from urgent replacements
With over 6,500 workers across 400 locations, traditional approaches simply couldn’t keep up.
What Sara, the AI attendance coach, did differently
Sara uses AI to proactively detect and address attendance issues. She monitors shift log-ins in real time and automatically calls workers who haven’t clocked in within 10 minutes of their scheduled start.
In each call, she:
Asks predefined questions to understand the reason for absence
Logs the response and categorizes it (e.g. sick, travel issue, no answer)
Flags repeat offenders
Sends an instant update to the manager via the Job&Talent Business app
Sara handled hundreds of calls per day and has unlimited capacity to call concurrently, with no human intervention required.
Measurable impact in 5 weeks
Here’s what happened between March 3 and April 7:
Metric | Result |
|---|---|
Attendance rate | ↑ from 86% to 91% |
Relative increase | +35.7% |
Sites covered | 400 |
Workers coached | 6,500+ |
Sara didn’t just improve numbers—she improved predictability. Supervisors no longer had to scramble for cover or chase down no-shows.Â
Absenteeism was surfaced early, giving operations time to respond quickly.
Why it worked: speed, consistency and scale
Sara succeeded because she’s fast, impartial and consistent:
Speed: Immediate detection and intervention within the same shift
Consistency: Every worker treated fairly, with no bias or oversight
Scale: Operated across thousands of workers without extra headcount
Supervisors reported feeling more in control, and shift planning accuracy improved thanks to better real-time data.
The bigger picture: our AI agent workforce
Sara is just one of Job&Talent’s AI agents focused on improving workforce performance. Her rollout shows how targeted automation can solve real-world problems—like attendance—that directly affect operational efficiency and cost.
And she’s only just getting started.
Sara, our AI attendance coach is joined by other AI agents by Job&Talent:Â
Teo, AI account manager
Maria, AI performance coach
Want to try Sara?
If you’re managing a large or distributed workforce, Sara can help reduce absenteeism and increase fulfilment—automatically.
